News & Opinions
The latest news and insights from Hanley Wood’s outspoken experts and key thought-leaders throughout the residential and commercial design and construction industry.
Peter Goldstone / December 15, 2014
It its recently-released 2015 CMO Spend Survey, Gartner uncovered a trend that speaks to a growing need in our industry: creating a unique and beneficial customer experience. But before we go down that road, are we clear about the definition of “customer experience?” Put simply, it’s how your customers perceive their interactions with your company. From sales and marketing engagement to fulfillment and customer service, to training and maintenance — the customer experience shapes your brand and can make the difference in a sale. A few data points to consider fromRead More
Ned Cramer / ARCHITECT / November 15, 2014
Are you looking for innovative ways to spread the cheer this holiday season? Look no further, o bearded one.
Wintertime is a good time in our house. The seasonal preparations begin in excited fits, far ahead of convention or necessity. My partner, for instance, usually starts playing Vince Guaraldi’s A Charlie Brown Christmas soundtrack sometime in August.
In the office, we embark upon planning for the coming year with greater exactitude: making budget requests, drafting editorial calendars, and so forth. For 2015, we’ve also been cooking up something special for you. BeRead More
John McManus / BUILDER / December 1, 2014
Here at what we’ll suggest may be the very end of the beginning of our fits-and-starts recovery from what was the worst housing downturn in anyone’s memory, two kinds of private home builders still subsist in what continues to be a challenging landscape.
One kind—by virtue of a financial investor Sugar Daddy or maybe because of the deep-pocketed wherewithal of company principals—poises itself for more hard-won, brass-knuckle growth in 2015, drawing on a capital structure that gives it options, the ability to spring for a sound opportunity, and, most important, time. This kind isRead More
Warren Nesbitt, Senior Vice-President Residential Construction Programs / Nov 24, 2014
As we wrap up our year and assess how it went (you’re probably doing the same thing right about now) we’re impressed with how our events performance outpaced the market’s growth. We see it as an indicator of good things to come in 2015.
This year we successfully launched a purchasing conference for builders, re-launched our show home business (The New American Home and Greenbuild LivingHome) and posted records for our Housing Leadership Summit, Multifamily Executive Conference, Vision 2020 Sustainability Summit and AHF Live Conference. We ran more custom events this year than everRead More
Brad Hunter / Metrostudy / November 19, 2014
Taken in total, the housing starts data paint a picture of boring, flat, lackluster performance in 2014. Dig deeper into the data, however, and you see a much more dynamic picture. The year is not over yet, but from the data we have collected first-hand, on nearly 100 metropolitan statistical areas in the country, we see markets ranging from a 21% decline in the past four quarters to a 45.8% increase!
Let’s look at a few of the stand-outs. The data below indicate the percentage change in single-family detached starts from 3Q13 through 3Q14.
In Southwest Florida, the Naples/Ft. Myers market’sRead More