News & Opinions
The latest news and insights from Hanley Wood’s outspoken experts and key thought-leaders throughout the residential and commercial design and construction industry.
Matthew Kumin / ClickZ / September 23, 2013
It’s standard practice in content marketing to say ‘brands must act like publishers’. But many brands ask: What kind of publisher? The New York Times? The Huffington Post? One model won’t work for all B2C and B2B businesses. So it’s key for content marketers to find the right publisher analogy for their business. Simply put, what kind of publisher do you need to be?
For most brands, there are two sides to the content marketing coin:
- Content that develops credibility for your brand
- Content that delivers a conversion
Many brands are investing in content as a smart way to buildRead More
Craig Webb / REMODELING / September 17, 2013
Internet-based cost estimates for remodeling projects likely will make price negotiations with your customers even tougher—but easier, too
If you think negotiating with your customers is tough now, wait a year.
The Internet’s hothouse environment is bringing to bloom a number of Web services that all intend to give your potential customers a sense of what their project will cost before you reveal your price. Some sites go even further by seeking to replace the traditional way of finding you—referrals—with a sealed system in which customers seek and contractors discover each otherRead More
Erica Ayotte, Constant Contact / SmartBrief / September 20, 2013
As a B2B marketer, you might look at Pinterest with a curious eye. It is certainly a beautifully designed social network, laden with images and inspirational quotes typed in eye-catching fonts. You might browse through your personal profile envious of your B2C peers, as Pinterest drives just as much, if not more revenue per clicks than Twitter and Facebook. As you sign off and get back to work you might longingly imagine the day when you can Pinterest in your B2B marketing.
Well I have good news, my fellow B2B colleagues — that day is today. Pinterest is breaking into the B2B marketing mix. At ConstantRead More
Paul Winans, Remodelers Advantage / REMODELING / September 19, 2013
Nurturing relationships with past clients will keep you top of mind and lead to ideal referrals
While many remodelers are busier than they have been in years, there are still others that need help generate good, warm leads. There’s no magic bullet. It takes steady effort in a managed way to get a lead flow that will make sales more likely.
Relationship-nurturing seems to work best. Staying in touch with your best past clients, in a disciplined way every two months, pays off sooner than later. How can you do that?
- Visit the client at their home and walk their project with them
- Take a client
Rick Menendez, Contributor and Marketing Consultant / REMODELING / September 4, 2013
Many company owners would love to have what Alure Home Improvement has. The Long Island company, which topped the full-service list in the Remodeling 550, generated about $39 million last year. Some 60% of that $39 million came from referrals or past customers.
Some home improvement companies built their businesses canvassing. Some by mastering advertising and media. Alure built its business with leads from past customers, which cost far less to produce and which close at 60% to 70%.
Set up a System
Much more common, though, is the home improvement company that gets maybe 3% to 5% of its businessRead More