Customer Service

Customer Care Central
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Customer Care Central

As Eliant honors 43 builders for achievement in customer-centric business... Read more

Disrupt or Be Disrupted
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Disrupt or Be Disrupted

Housing and community-making are ready for a new conversation, a new ecosystem of... Read more

Best Practices: How to Become a Customer-Centric Company
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Best Practices: How to Become a Customer-Centric Company

While essentially every company is customer-focused, very few companies are... Read more

Data And Segmentation Are Pivotal To Personalizing B2B Buying Experiences
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Data And Segmentation Are Pivotal To Personalizing B2B Buying Experiences

B2B marketers are digging deeper into data about anonymous buyers, enabling... Read more

How To Use Big Data To Enhance Your Buyer's Journey
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How To Use Big Data To Enhance Your Buyer's Journey

Big data is bigger than we can possibly imagine, and the word "big" doesn’t do it... Read more

Consumers Love Local Home Repair Firms--Survey
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Consumers Love Local Home Repair Firms--Survey

Yodle poll indicates consumers love the personalized service they get from local... Read more

Consumers Love Local Home Repair Firms--Survey
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Consumers Love Local Home Repair Firms--Survey

Yodle poll indicates consumers love the personalized service they get from local... Read more

New Mobile Innovations Enhance the Marketing, Sales, and Customer Experience
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New Mobile Innovations Enhance the Marketing, Sales, and Customer Experience

Mobile is big. We all get it. But while today’s marketers and advertisers realize... Read more

Become Customer Obsessed Or Fail
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Become Customer Obsessed Or Fail

What’s the top imperative at your company? If it’s not a transformation to make... Read more

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