News & Opinions
The latest news and insights from Hanley Wood’s outspoken experts and key thought-leaders throughout the residential and commercial design and construction industry.
BuyerZone.com / November 7, 2013
What the data says:
On the whole, B2B marketers are indeed using CRM platforms, but adoption of Marketing Automation still lags:
74% of survey respondents indicated they are using a CRM system, which is a big increase from 2012 where only 56% said they had a CRM in place.
CRM usage, unsurprisingly, increases with larger companies as nearly 91% of companies with more than 11 employees use a system, while only half of companies with 10 or less employees do so.
For those who don’t use a CRM system, 21% of respondents said it is a priority (versus 16% in 2012) and only 18% saidRead More
Tom Pick / Business 2 Community / November 13, 2013
According to recent research conducted by InsideSales.com and reported by MarketingProfs, websites, blogs and search are among the most effective tactics for both lead generation and brand awareness. But social media (including Twitter, Pinterest and Google+), display ads and online video are among the worst activities for achieving either objective.
While the findings are interesting and no doubt reflect the experience of many b2b marketers, it’s crucial not to misinterpret the results. Whether one agrees with conclusions of the research or not, it clearly has one importantRead More
Patrick Spenner / Forbes.com / October 21, 2013
Pick up a white paper from most any marketing automation supplier or read a blog post from a content marketing guru, and the conventional wisdom goes something like this.
- It’s an increasingly noisy world, so just breaking through to B2B buyers is tough
- To break through, you need GREAT content. Great content isn’t about you, it’s about the customer.
- In fact, it’s not about the demo-firmographic customer (CIOs at companies larger than $100M in revenue), it’s about buyer archetypes or personas, and their individual pain points and objectives. Businesses don’t make purchase
Charlotte Woolard / B2B Online / October 8, 2013
In 2011 marketers at Citrix Systems found themselves facing a lead-quality problem. The company effectively leveraged lead-generation tactics, including webinars, product demonstrations and search, but it struggled to predict conversions. Plus, marketing was funneling more leads to the sales team than the representatives could handle.
“We were plugging the funnel with poor quality leads,” said Eva Tsai, director-marketing operations for the cloud services company.
So Citrix implemented a Big Data initiative to help it increase the efficiency of its sales team. The overhaulRead More
Tony Zambito / Business 2 Community / October 11, 2013
Frustrated personnel. Frustrated at not being able to do a better job. Frustrated at not being able to help customers. Frustrated at learning there are better ways but no plan in place to improve. Feeling helpless to do anything about their frustrations. Which is, until now.
The enabling wave of digital technology and the democratization of information is being felt among the end-user communities within organizations today. Awakening a voice of influence long silent and constrained by traditional hierarchies in place since the 1950’s. As B2B organizations become more global, flatter,Read More